Terms of Service

*If the weather is bad, I/Renee' do not want anyone get hurt.  Call/text me and we will reschedule your appointment. 

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** If you are sick or you have been around sick people do not come in and make me/Renee' sick.  Call/text and we will reschedule your appointment.

 

Types of payments:

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Accepts credit/debit cards and cash.

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If Renee' is accepting checks from you at this time, this will not change unless otherwise notified. 

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New clients are not able to write a check.  Payment must be cash or a card.

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Cancellation/No show policy: 

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I totally get it—life happens, and sometimes things come up last minute!

 

If you need to reschedule, I kindly ask for at least 48 hours notice so I can accommodate other guests and respect everyone’s time.

 

If a change is made less than 48 hour in advance, a $25 rebooking fee will be applied at your next appointment.

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If you miss your appointment without notice, you may lose the ability to book future appointments. A quick text or call is all it takes!

 

Thank you for understanding and helping me keep things running smoothly!

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Late Arrivals:​

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Understand that if you are more than 5 minutes late, your appointment may need to be rescheduled at a $25 rebooking fee.

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*Understanding that if you are running late, this makes me run late for other people for the rest of the day.  Therefore, I will not run late for other people that are on time because you are running late.

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Adjustment Policy:

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Understanding that if you are not totally happy with your service, you must contact Renee' Kortz within 7 days of your appointment.

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Adjustments are complimentary,

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1. Only if you are using Jack Winn Pro products.  I can not be held responsible for the use of other products.

2. Unless it is a change different from what we agreed on during the initial consultation.

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